Delete your account
Request deletion of your Koaura LIVING account and product data. This page is available whether or not the app is installed. We acknowledge verified requests within 7 days and complete deletion or anonymization of active systems within 30 days, unless billing, security, legal, backup, provider, or shared-household obligations require some information to stay longer.
Preparing your Koaura LIVING account...
What happens next
Your request stays clear
After you submit, support verifies the request and checks any active plan or shared-household details. We delete or anonymize what can be removed and keep only information that must remain for the period those obligations require.
Your Support ID appears after the request is accepted. Keep it if you need help with the request.