Subscription Terms

Koaura Living is preparing for launch. Explore our plans and features. Paid subscriptions are not yet available.

Test checkout — no real payment or paid subscription will be created.

This page explains, in plain terms, what you are agreeing to when you choose a paid Koaura LIVING plan. It is part of, and should be read together with, the Koaura LIVING Terms of Service.

Koaura LIVING has three plans: Free, Basic, and Plus. Every plan includes bundled Guided Stretching, Self View, shared family media, and invited Remote Helper access. Basic and Plus add higher limits, and the standalone phone remote is included with both paid plans. The exact quantities and calendar periods for each plan are shown on the Pricing page.

Paid plans are purchased on the web through Stripe Checkout. Stripe handles your card details; Koaura LIVING does not see or store your full card number. After checkout, your plan is applied to your whole household. Access is managed by Koaura on our servers, so a new plan usually unlocks within a short time of a completed checkout rather than the instant the payment clears.

Plan limits apply to the household. Shared media storage is a held amount; upload, Self View, and invited Remote Helper limits reset in the calendar period shown on the Pricing page.

Manage your subscription — including cancellation, switching plans, updating your payment method, and viewing invoices — from the Stripe Customer Portal, linked from your Koaura LIVING account. Buying through the web uses Stripe Checkout. Buying inside the iOS or Android apps may be offered later, but it is not part of how plans are purchased today.

Your paid plan renews automatically each billing period until you stop renewal. Stopping a future renewal preserves the already-funded term. If you cancel active coverage, your current subscription month completes before coverage ends. Annual prepaid refunds use the discounted pre-tax amount actually paid, multiplied by unused whole subscription months and divided by twelve, with any final fractional cent rounded up once. Corresponding tax is reconciled separately.

A downgrade, cancellation, failed payment, refund, or going over a plan limit may reduce what your household can access once the current billing period — and any grace period or support review described in the final policy — has passed. How refunds are handled is described in the Refund Policy.

This page is source-controlled for launch prep and must be legally reviewed before public publication.