Wellness Disclaimer

Last updated: June 4, 2026 Effective date: June 4, 2026

Koaura Living supports gentle movement, household routines, and invited family connection. Please read this Disclaimer carefully before using any movement feature. By using Koaura Living, you agree to this Disclaimer, which is part of our Terms of Service.

1. Wellness Only — Not Medical Care

Koaura Living is a consumer wellness product. It is not a medical device, clinical service, emergency service, diagnosis service, treatment service, monitoring service, physiotherapy service, fall-prevention service, fall-detection service, and is not a replacement for professional care. Koaura Living does not diagnose, treat, prevent, cure, or monitor any disease or condition, and does not guarantee any health, mobility, balance, safety, fall-prevention, or wellness outcome.

2. Consult a Professional Before You Begin

Talk to your physician before beginning any movement program — especially if you, or the household member who will participate, is over 65, pregnant, recovering from injury or surgery, or has heart, blood-pressure, balance, bone or joint, neurological, or other health conditions. Do not begin or continue if a healthcare professional has advised you to avoid physical activity, or if you have new or unexplained symptoms such as chest pain, dizziness, shortness of breath, or pain. The decision to participate is yours.

3. Not for Emergencies

Koaura Living is not for emergencies and is not a monitoring, alerting, or response service. If you or someone in your household is experiencing a medical emergency, call 911 or your local emergency number immediately. Remote Helper, Self View, Phone Live View, and family-support features are for invited household connection and support only — they are not emergency response, clinical monitoring, professional supervision, or safety-critical care, and should not be relied on as such.

4. Listen to Your Body

Koaura Living routines and prompts are optional and self-paced. Stop immediately if a routine feels unsafe or uncomfortable, or if you experience pain, dizziness, or distress, and seek professional advice if needed. Move within a clear, stable space and use any support you need.

5. General Content; Individual Results Vary

Routines and prompts are general wellness content and are not personalized to any individual's medical condition, fitness level, or needs. Individual experiences vary, and Koaura Living makes no representation that any routine is appropriate or safe for your specific circumstances.

6. Assumption of Risk and Release

Physical movement carries inherent risks, including muscle strain, falls, and, in some cases, serious injury or cardiovascular events — and these risks can be greater for older adults. By choosing to use Koaura Living movement features, you acknowledge and voluntarily assume these risks on behalf of yourself and any household member you assist or invite to participate.

To the maximum extent permitted by applicable law, you release and agree not to hold AIvantage Consulting Inc. and Koaura Living responsible for injury, loss, or damage arising from voluntary participation in movement activities prompted or delivered through the Service, except to the extent caused by our gross negligence or willful misconduct or where such a release is not permitted by law. Nothing in this Disclaimer waives any right that cannot be waived under applicable law.

7. Acknowledgment

By accepting the Terms of Service and by acknowledging this Disclaimer in the app before your first routine when that acknowledgment is presented, you confirm that you have read and understood it and that you accept the assumption of risk and release above.

8. Contact

Questions about this Disclaimer: AIvantage Consulting Inc. · support@getkoaura.com · 1401 21st St #16276, Sacramento, CA 95811, United States · Phone (voicemail; we reply by email): +1 408-598-1321